Windstream is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
Within Windstream Enterprise, we approach each new opportunity with an enthusiastic and highly agile style, yet we take the time to listen, learn and acknowledge the customer’s needs on their own terms. We uncover problems and seek solutions that create opportunities for our customers to grow.
About the Role:
As a Vertical Solutions Consultant you will work with other executives to help drive and deliver go-to-market business consulting activities and contribute as a thought leader advocate for both internal and external leaders. In this role, you will act as a subject matter expert for the SLED industry vertical and bring capabilities together including advisory services, roadmap creation, and strategic consulting, and provide oversight to delivery. You will utilize industry business functional, and digital knowledge to design, drive and deliver strategic advisory and business transformation go-to-market strategies.
In this Vertical Solutions Consultant position, you are a transformational agent to delivering business outcomes. This is a highly visible role, and we seek someone who is as comfortable with business functional operations as they are with technology enablement, with the ability to be an entrepreneurial leader in a growth focused environment.
What You’ll Do:
- Develop the clients account strategy aligned to the overall vertical/practice strategy.
- Interact with the client leadership and review industry trends to identify opportunities within account(s) with the support of sales enablement and field marketing teams
- Identify and create new opportunities for growth in the account(s) by leveraging differentiated value propositions to shape sales opportunities
- Develop a deep client relationship by establishing yourself as a trusted advisor across all levels of client contacts including the key C-Level executive stakeholders
- Serve as an escalation point for key customer satisfaction issues and accountable for coordinating internal collaboration to resolve critical client issues, acting as an advocate for the client. Demonstrated abilities previously as client partner selling IT services
- Strong ability to cross-sell and up-sell services and NextGen solutions
- Independent, entrepreneurial thinking approaching client partner role as “CEO of the account” taking complete ownership of account growth and partnership success
- Proven record of rapidly scaling up revenues consistently and YoY growth
- Track record of interacting and building relationships with C-Level client contacts
- Strong organizational skills and ability to handle multiple activities in a very dynamic, changing environment
- Account financial management, comfortable with creating complex deal pursuit with business case evaluation and profitability analysis
- Own the strategic agenda for the account(s) as well as create and manage executive level summary, collaboration mapping, business impact analysis and overall risk assessment
- Drives account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership
- Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts
- Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements
- In-depth knowledge on a specific product and/or services. Interaction with product management for nonstandard / custom requirements based upon customer needs
Do You Have?
- 10 years+ of experience in managing end to end solution and business development activities in SLED. (Must)
- Proven ability to value-sell, with an analytical capability and experience leveraging ROI-based approaches to quantify success
- High energy, bias for action, self-driven, positive, “can do” attitude, flexibility, teamwork and attention to detail, high degree of integrity and initiative
- Outstanding organization and project management skills; strong verbal, written, and formal presentation skills; proficient in MS office products to compose and present proposals.
- Strong business, financial and technical acumen.
- Exceptional interpersonal skills to influence the sale and diffuse potential customer problems, as well as to maintain influential relationships at all levels within the organization.
- Strong knowledge of telecommunication products and services as well as innovative problem-solving skills.
- Demonstrated and verifiable record of achievement in enterprise strategic account management, consultative sales and uncovering new logo targets.
- Experience working as a trusted advisor to decision makers selling multi-tower solution deals and a disciplined approach selling into Right-to-Win space.
- Working knowledge of selling IP, data, and voice network services.
- Strong client service relationship-building skills; persuasive with the ability to analyze and solve problems, negotiate, and close deals.
- College degree or equivalent and 10+ years field sales experience directly related to job (outside, direct sales experience) or 15+ years job-related field sales experience; or an equivalent combination of education and job-related field sales experience required.
Even Better:
- Experience in business communications application sales.
- Ability to plan and organize, set priorities, and multitask in a fast-paced environment.
- Independent, stress-tolerant, self-motivated, competitive, assertive, pro-active, and results-oriented; able to work with minimum direction.
- Adept at prospecting and using effective consultative selling practices.
- Understands market dynamics including demographics.
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Windstream DEI&B Statement:
Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.
Our Employee Resource Group:
WinVets – Veteran Employee Resource Group
WOW – Women Employee Resource Group
WINPRIDE – Pride Employee Resource Group
WBPN – Black Professional Resource Group
LaFamilia – Hispanic Resource Group