Trainer-Technical in Harrison, AR at Windstream

Date Posted: 7/10/2021

Job Snapshot

  • Employee Type:
  • Location:
    203 Arkansas 43
    Harrison, AR
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

Job ID:21002946

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.

About the Role: 
We are hiring a dynamic, innovative Trainer to deliver installation and equipment training to our Kinetic Engineering and Construction organization using a variety of training approaches including face to face and webinar delivery. A blended training approach is used to deliver field training on equipment and construction best practices including both Aerial and Underground design principles. The Trainer is responsible for suggesting, developing, and implementing new training approaches as well as identifying and resolving training gaps. This role reports to the Training Manager. 

What You’ll Do:  
•    Plan, develop, deliver, and follow up on new hire training that includes current construction installation and equipment standards and practices. 
•    Deliver field training on buried, underground and aerial equipment, to include working aloft.  
•    Assist in content development by identifying, creating, and maintaining training courses. This includes, but is not limited to, suggesting new projects, acting as a subject matter expert, reviewing, and approving developed training materials and developing and maintaining training materials for the assigned program.
•    Plan, deliver and follow up on leadership training including leadership and performance management skills, goal setting process and tools, coaching, recruiting and interviewing processes, and facilitation and training skills for managers.

Job Requirements

Do You Have?

  • Knowledge of telecom systems, construction installation practices, products, and processes.
  • Intermediate skill level of MS Word, Excel, PowerPoint, and Outlook
  • Excellent coaching skills, strong verbal, written and interpersonal skills, self-motivation, energetic and engaging personality.
  • Ability to develop, facilitate and adapt presentations with a skillful approach to breaking down concepts and tasks into relatable information.
  • Experience using adult learning concepts to deliver training.
  • Determine actual versus stated needs when training requests are made.
  • Attention to detail and ability to take ownership and accountability for assigned tasks.
  • Ability to manage multiple priorities and conduct productive meetings.
  • Ability to pass working aloft training.
  • Ability to travel up to 25% - 50% and work flexible work hours.
  • College degree and 3-5 years professional level experience; or 7 years professional level related experience or an equivalent combination of education and professional level related experience required.

Even Better:

  • Recent Construction Experience in the current or related field.
  • Equipment operator Experience.
  • Recent or Current CDL/DOT certifications.
  • Fiber Construction Engineering (Aerial and Underground) experience.

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance



EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  394198


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