Strategic Sales Engineer in Houston, TX at Windstream

Date Posted: 8/20/2021

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID:21004870

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and well-being of our employees, customers, partners and communities is our top priority.

About the Role:

As a Sales Engineer with Windstream you will communicate detailed technical, architectural, engineering and product deliverables to all levels within a customer’s organization. To excel in this role, you will leverage technical and sales skills, self-reliance, and collaboration skills to work among internal and external customer teams to create a unique customer experience. You will partner with sales and account teams to uncover new or incremental, margin-rich, revenue opportunities.  

 What You’ll Do:   

  • Engage in a consultative manner with prospective and current customers to understand their technical and business challenges and educate them on the full suite of Windstream products and services as well as network designs.  
  • Collaborate with account development to create valuable proposals that include Windstream product and solution pricing, equipment design and Visio documentation. 
  • Prepare and provide technical documentation and support to the customer account from pre-sale to implementation by collaborating with engineering and service delivery. 
  • Educate internal teams and customers by creating and delivering technical product training and seminars. 
  • Attend customer meetings to share your knowledge of TDM, UCaaS, SDWAN, LAN/WAN technologies, LAN/WAN applications, SIP, customized fiber, data center and associated hardware.  
  • Follow market trends and competitors to identify opportunities for the team to prospect new business and increase revenue. 
  • Define achievable success criteria and convert proof of concept and evaluation engagements to long-term customers. 

Do You Have:  

  • Proven success preparing and presenting technical data to multiple levels of an organization including C-Level officers, operating unit VPs, technical evaluators, IT consultants, front-end users, and others. 
  • Strong history of successful customer relationships both virtual and in person. 
  • Ability to collaborate cross-functionally with internal and external partners. 
  • Keen business acumen with experience researching and evaluating a customer’s financial needs and objectives.  
  • Knowledge of the telecommunications industry and sales cycles. 
  • Strong understanding of voice/data/internet applications, communications technology, and network design. IP Routing and Switching, IP V4/V6, MPLS, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Virtualization, Managed Services and UCaaS. 
  • Solid understanding of technical terminology related to company products & services and a general knowledge of voice and data communications equipment. 
  • Understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet & Enterprise.  
  • Exceptional presentation skills.  
  • Strong analytical skills with the ability to methodically work through complex issues and the ability to graphically depict solutions in a compelling manner.  
  • Ability to work independently and as part of a team.  
  • Ability to work under pressure with tight deadlines.  
  • Ability to work on multiple projects simultaneously. Must be detail oriented.  
  • Strong MS Office Suite and Visio knowledge and usage. Ability to learn internal company systems and applications.  
  • College degree in IT, Engineering or a related field and 8 years professional level experience; or 12 years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required 

Even Better:  

  • CCNA – Cisco Certified Network Associate  
  • CCDA – Cisco Certified Design Associate 
  • VMWare – Many to choose from 
  • CISSP - Certified Information Systems Security Professional 
  • CEH - Certified Ethical Hacker 
  • Blue Planet 
  • Ciena 
  • Certified Scrum Master or PMP 

Our Benefits:  

  • Medical, Dental, Vision Insurance Plans  
  • Identify Theft, Legal, Auto & Home and Pet Insurance  
  • 401K Plan  
  • Health & Flexible Savings Account  
  • Life and AD&D, Spousal Life, Child Life Insurance Plans  
  • Educational Assistance Plan  

Job Requirements

Minimum Requirements:

College degree in IT, Engineering or a related field and 8 years professional level experience; or 12 years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required

  • #LI-BH1


Text Windstream to 97211

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  400247