Staff Mgr-Eng and Construction in Concord, NC at Windstream

Date Posted: 10/4/2021

Job Snapshot

  • Employee Type:
  • Location:
    175 Buffalo Avenue Northwest
    Concord, NC
  • Job Type:
  • Experience:
    2 to 3 years
  • Date Posted:

Job Description

Job ID:21005608

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.”

About the Role: 
The Staff Manager of OSP Engineering & Construction will be responsible for Engineering and Construction within their areas including, Designing of OSP Jobs, Maintenance, Held Orders, and Implementation of Jobs. The Staff Manager will have full end to end responsibility for overseeing and delivering cost-effective quality of OSP infrastructure including Copper/Fiber augments, Customer orders, Road moves  and being involved with deciding the architecture and selection of OSP products as it relates to Fiber to the Premise and hybrid Fiber/Copper networks. The Staff Manager will have full responsibility for managing the CAPEX and OPEX budgets for their assigned area of responsibility.

What You’ll Do:
You will help identify the requirements and determine the cost of equipment, devices, and services related to Construction as requested. A Staff Manager will maintain records of construction, resolution of issues, and replacement of equipment and parts within various Windstream Systems. The Staff Manager monitors the performance of their subordinate team members related to their daily activities. They must delegate tasks and promote and participate in continuous Safety training and Safety Standards.  You will ensure that project/department milestones/goals are met while adhering to approved budgets.  You will have the full authority for personnel actions and responsible for their accountability.   A Staff Manager is a confident person with Interpersonal skills who is good at solving problems, multi-tasking, and possess excellent organizational skills while interfacing with Management and other Departments.

Responsibilities in the role include:

  • Provides leadership and direction to the OSP Engineering and Construction Teams. Promote a Culture with innovative solutions that embraces accountability and efficiencies.
  • Will establish goals and objectives that drive process improvement and consistency, cost effective network designs, and thought-provoking leadership throughout the organization to ensure compliance with Windstream policies and cost-effective results.
  • Be involved with deciding cost points for copper augments versus replacements.
  • Responsible for bringing together the Planning and Engineering disciplines to analyze the need and the design of the network, evaluation, and selection of new technology, and implementing tactical and strategic initiatives.
  • Reviews new planning designs for new services, corporate initiatives, relocations, and any other challenging situations to ensure best design practices have been utilized to come up with the most efficient, cost effective OSP solution.
  • Review OSP Engineering designs to ensure use of best practices across the network.
  • Ensures any contracted resources are performing network designs as specified on schedule, on budget, and provide per Windstream standards to meet project requirements including Road Moves.
  • Ensures OSP construction quality and standards are met including Safety Practices.
  • Works with the area Managers to ensure timely completion and quality of all Jobs being constructed.
  • Be a thought-provoking leader that encourages innovation and risk taking throughout the organization.
  • Able to communicate to senior level management within the Company and provide timely and effective communications and reports.
  • Ability to work with other Leaders within Planning, Sales, Procurement, Finance, HR, and Local Operations.
  • Provides direction, advice, and mentorship to the management team and staff on issues and assists in removing impediments to ensure positive outcomes.
  • Review, forecast, and manage capital expenditures to insure accountability to capital targets and goals.
  • Serve as a Point of Escalation for OSP issues, drives resolution by inserting influence, direction, and decision making into escalations to ensure performance and on time delivery for Windstream customers when called upon.
  • Manages operational expenses for your region of responsibility.
  • Responds to requests from other departments for information on initiatives, billing, expense, and employee issues.
  • Participates in interdepartmental discussions on policy and help craft Windstream policy on issues.
  • Capital Budget Preparation and Planning: Coordinate the creation of Capital Costs for future project plans, baseline expenditures (road moves, service funds, etc.,) and Expense Costs in order develop the annual budget.
  • Manages, develops, and leads direct reports.
  • Travel Required with Over Night Stays to include out of State depending on Business needs.
  • Responsible for other assigned Task by Management

Do You Have? 

  • Change management skills working in a large multi-departmental organization.
  • Experience managing and scheduling a flexible workforce, required to work non-traditional work hours including, travel, overtime, Holidays and after Hour call outs.
  • Experience improving organizational effectiveness, optimizing workflow, and executing on strategic goals.
  • OSP Experience and Knowledge Constructing Aerial, Buried and Underground methods related to Fiber, Copper and COAX Cables. 
  • Strong written and oral communication skills.
  • Proven ability to plan and organize workloads and work within multiple deadlines.
  • Strong safety record and demonstrated experience of working within an established and advanced Health and Safety program.
  • All applicants must be able to complete pre-employment onboarding
  • requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Even Better:  

  • Telecom Engineering and Outside Plant Construction using RUS Units and CATV Designs.
  • 10 years professional level related Engineering/Technical experience with 3-5 years supervisory experience; or an equivalent combination of education and professional level related Engineering/Technical experience desired.

Our Benefits:  

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • ealth & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identify Theft, Legal, Auto & Home and Pet Insurance

About US: 
Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 


Job Requirements

College degree in Engineering or a related field and 8 years professional level experience with 2-3 years supervisory experience; or 12 years professional level related Engineering/Technical experience with 2-3 years supervisory experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  402138