Sr Consultant-Product Mgmt (Remote) in Work From Home at Windstream

Date Posted: 10/9/2021

Job Snapshot

Job Description

Job ID:21004849
Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority!
Position Overview:
Management of Kinetic by Windstream products, focusing on strategic and complex products that complement the core High-Speed Internet service 
 
Responsibilities:
  • Manage Kinetic products such as Internet Security, Wi-Fi and devices, voice service, SMB products, and new products as assigned
  • Intense focus on the overall customer experience for managed products and the onboarding mediums in which customers engage with Kinetic:  sales channels, digital portals and apps, etc.  
  • Day to day oversight of product, both operational and strategic, while identifying areas of opportunity to improve product and ensure all aspects of the product are successful
  • Demonstrate the ability to understand complex processes while driving improvements where needed
  • Collaborate with Product Marketing teams where needed to better understand what competitors are doing with pricing, features, fees and charges, and customer onboarding
  • Product KPIs focus: based on product sales and churn, monitor product performance and suggest/assist with needed alternations or additional focus
  • Work with internal reporting teams to procure necessary reporting and business intelligence to perform KPI analysis
  • Solid presentation skills, with the ability to communicate ideas and strategies to executive members
  • Champion ideas and projects across a matrixed organization, managing through influence to drive team members from across the company towards common objective of growing sales revenue in their channel and region
  • Must demonstrate the ability to work effectively in a fast-paced, high-growth environment
  • Ability to manage virtual teams with members from other organizations including engineering, IT, finance, sales and channel support

Requirements:

  • 5-7 years of experience in Product Management or Marketing
  • Must be able to work efficiently while remote or virtual
  • Skilled in Microsoft Excel, PowerPoint and Word
  • Limited travel required

Job Requirements

Minimum Requirements:

College degree and 8 years professional level experience with 3-4 years supervisory experience; or 12 years professional level related experience with 3-4 years supervisory experience; or an equivalent combination of education and professional level related experience required.



EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  400166