Specialist - Access in Work From Home at Windstream

Date Posted: 11/17/2020

Job Snapshot

Job Description

Job ID:20003112
The general purpose of this position is to ensure timely review, processing and payment of Access and Network Lease Cost invoices. The employee is responsible for the review and reconciliation of payments and vendor invoice balances as well as the review of monthly invoice activity.

Review and reconcile payment and vendor invoice balances. Review includes the following:

  • Missing and/or misapplied payments
  • Dispute Credits
  • Payments in transit
  • Outstanding Short-paid disputes
  • Missing invoices
  • Processing Out Of Cycle entries for payment

Provide proper notation regarding invoice activity, including:

  • Account reconciliation notes
  • Changes in monthly recurring cost (installs/disconnects/changes/CPI Increases)
  • Current month other charges and credits (Non-recurring and prorated charges)
  • Changes in Utility charges
  • Changes in Usage
  • Reasoning for late or expedited payments
  • Interface with internal customers and vendors regarding payment issues or questions
  • Escalate and send approval request for expedited payments to Supervisor and Staff Manager
  • Respond to general inquiries related to Access Cost Management & Network Lease invoice data
  • Provide cost history for a specific BAN, Circuit, Location, etc.
  • Provide invoice copies to other departments for further review or validation

Job Requirements

Minimum Requirements:

High School diploma or equivalent and 4 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.