Spec II-Win Worx Imp/Design in Jefferson City, MO at Windstream

Date Posted: 10/13/2021

Job Snapshot

Job Description

Job ID:21005104

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority!


Job Description: 

WIN Worx Implementation/Design Specialist II will be responsible for providing support in a tiered environment for Windstream’s Service Delivery organization.  Working directly with Service Delivery, Field Services, and Windstream Business Partners to install network services, UCaaS, Allworx PBX equipment, network router and LAN Switches along with all other components of the order.  Excellent communication skills and training experience are necessary components of the job. Also works with sales to review all complex designs.

Job Responsibilities:

  • Participating/running customer turn-up calls.
  • Technical configurations on UCaaS installations
  • Technical configurations on Allworx installations
  • Available and willing to be in a 24 X 7 on call rotation.
  • Support of complex orders during all phases within Service Delivery
  • Sales support for complex sales
  • UAT and Beta Testing of new products and processes
  • Development of Network Delivery documentation

Job Requirements

Minimum Requirements:

Associate Degree in a technical discipline and 4-6 years technical experience with 4 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.



EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  400988

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