Retail Sales Consultant in Chardon, OH at Windstream

Date Posted: 5/10/2022

Job Snapshot

  • Employee Type:
  • Location:
    205 South Hambden Street
    Chardon, OH
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Job ID:22002838

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.

**$2500 Sign on Bonus**

*This Position Follows a Union Bidding Process

About the Role

The Retail Sales Consultant will provided excellent in-store customer service to both current and potential Windstream customers by demonstrating exemplary customer service skills, and product and service expertise.  The Consultant will offer additional products and services to enhance the portfolio of current customers while introducing Windstream’s communication and entertainment services to potential new customers.


  • Greet and assist customers, whether by phone or in person, in an enthusiastic and professional manner

  • Maintain an inventory of equipment and supplies by promptly placing inventory orders

  • Merchandise retail store in an attractive and enticing manner

  • Meticulously up-keep the store’s appearance

  • Perform all Cash Policy related duties

  • Follow all Windstream operational policies and procedures

  • Offer products and services to new and existing customers by making outbound sales calls 

  • Perform other duties as assigned

  • Desired Qualifications:Must be willing take inbound and make outbound sales calls to achieve sales goals 

  • Intermediate computer skills

  • Ability to meet and exceed sales targets in a commission-based environment

  • Project a positive, professional attitude along with a confident and outgoing personality

  • Demonstrate proficient verbal and written communication skills

  • Ability to quickly and successfully build rapport with a wide range of customers

  • Ability to solve problems quickly and decisively

  • Ability to use diplomacy when working with challenging or demanding customers

  • Sales, Customer Service, Retail, or Hospitality experience is required

***$2500 Sign on Bonus*** to be paid 6 months after employment. Employee must be a new employee with Windstream and employed at time of payout in order to receive sign on bonus.***

Minimum Requirements:

High school diploma or equivalent. College degree preferred with an emphasis in Sales or MarketingExperience: 6 months - 1 year of retail sales, customer service or telecommunications experience.Desired Qualifications: 1+ year of sales and/or telecommunication experience.

Job Requirements

Job Description: Responsibilities include (but are not limited to) selling new and existing customers products and services that meet their communication and entertainment needs. In addition, Retail Sales Consultant must be able to process customer bill payments accurately and timely, order and stock equipment and supplies, perform all cash policy related duties, merchandise retail store, follow all Windstream operational policies and procedures, carry out store upkeep activities and perform other duties as assigned or as business needs demand.Minimum Requirement: Ability to interact positively with customers to offer sales solutions for communication and entertainment needs, self-motivated to achieve sales targets for monthly goals, strong communication skills and the ability to consistently provide a high level of customer service. In addition, candidate must be able to work independently without close supervision and work assigned work schedule.Education: High school diploma or equivalent. College degree preferred with an emphasis in Sales or MarketingExperience: 6 months - 1 year of retail sales, customer service or telecommunications experience.Desired Qualifications: 1 year of sales and/or telecommunication experience. This is a safety sensitive position.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.