Job ID:20004034
About the Role:
Our growing
Professional Services Team is currently seeking a Project Coordinator II (3-5 years of current Co-ordination experience). In this
role, the Project Coordinator will manage key client
technology projects for Windstream Professional Services. The successful
candidate will work directly with clients to ensure deliverables fall within
agreed upon scope, timeline and budget. He or she will coordinate with delivery
partners, Customer and other departments as needed to ensure smooth seamless
delivery. Some key Project management
responsibilities include:
- Oversee all
aspects of projects from Project Kick-Off through to final closeout.
- Coordinating
and monitoring projects to ensure deliverables are meeting deadline, with
agreed up on budget and scope.
- Set
deadlines, assign responsibilities and monitor and summarize progress of
project when required.
- Partner
& customer coordination, scheduling, monitoring, risk identification &
mitigation.
- Forecasting
and tracking revenue on all open efforts.
- Responsible
for Billing, change order processing as needed.
Requires
minimum of 2 years of experience in the
Network/ISP/Circuit Delivery field or in a related technology field. Familiar
with a variety of the Telco/ISP concepts, practices and procedures. Rely on
experience and judgment to plan and accomplish goals. A wide degree of creativity
and latitude is expected. This position is very self-managed, and the
proper candidate needs to be a solution focused individual who can plan around
challenges as they arise. Enhance our
department and organization’s reputation by accepting ownership for
accomplishing delivery goals; exploring opportunities to add value to job
accomplishments.
Responsibilities:
- Coordinate
internal resources and third parties/vendors for the consistent execution of
quality projects.
- Ensure that
projects are delivered on-time, within scope and within budget.
- Assist in
the definition of project scope and objectives, involving all relevant
stakeholders and ensuring technical feasibility.
- Develop a
detailed project plan to monitor and track progress.
- Manage
changes to the project scope, project schedule and project costs using
appropriate verification techniques.
- Report and
escalate to management as needed.
- Manage the
relationship with the client and all stakeholders.
- Perform
risk management to minimize project risks.
- Establish
and maintain relationships with third parties/vendors.
- Create and
maintain comprehensive project documentation.
- Work with
clients to take detailed ordering briefs and clarify specific requirements of
each project.
- Develop
spreadsheets, diagrams and process maps needed for projects.
- Perform
other related duties as assigned.
Requirements:
- 3-5 years
of current Project Coordinator experience with at least 2 years in the
Telco/ISP business.
- Proven
& recent working experience in project management.
- Excellent
client-facing and internal communication skills.
- Excellent
written and verbal communication skills.
- Solid
organizational skills including attention to detail and multitasking skills.
- Strong
working knowledge of Microsoft Office & Project.
- Project
Management Professional - CAP-M certification is a plus.
Other experience – not
required but good to have:
- Familiarity with Tools: Metasolv Software,
Atlassian Jira, OneNote.
- Familiarity with Projects: SD-WAN, WIFI, Voice,
Data/Circuit, Structured Cabling, Demarc Extension, Rack/Stack/Installation of
Network Devices; etc.
