Job Description

About the Role: 

The OSP Construction Inspector has overall responsibility for the coordination of design, permitting, material acquisition, construction and tie-in of outside plant construction projects and programs. The employee will monitor all aspects of the project and expedite or escalate as appropriate to achieve the cost, quality, and schedule goals for the project. The OSP Construction Manager will make recommendations to management regarding ways to get the project back on track to meet cost, quality, and schedule goals. 

What You'll Do: 

• Manage the post-sale end to end service delivery process of our SMB Fiber to the premise customer orders including coordination with all resources required to ensure customer’s service is activated efficiently and in a timely manner.
• Manage complex circuit installations via SMB Fiber to the premise delivery, working closely with internal departments while building strong relationships to ensure continuity of workflow and attainment of customer committed due dates and departmental goals.
• Conceptual development and budget management of projects and programs (route development, estimate costs, plan projects, schedule projects, and mapping). 
• Identify pole ownership, right of way and permit requirements for proposed routes.
• Communicate with city, county and state permitting agencies.
• Work with private property owners such as individuals and railroad companies to secure easements and licenses. 
• Work with telephone companies and private building owners to secure building entrance approval and installation of building entrances. 
• Recommend contractors and contract negotiations.
• Develop construction bid documents and bid analysis.
• Complete and secure city, state, and county permit applications.
• Complete pole attachment applications and pole line make ready review.
• Monitor contractor progress, contractor quality inspection, and timely turnover of assigned projects. 
• Monitor and ensure SSP (Single Source Provider) on track to meet service level agreements.
• Summarize potential solutions and make logical recommendations to management. 
• Read and interpret construction documents, i.e., prints and plans as well as splicing diagrams that are used in the splicing of fiber optics. 
• Review preliminary construction prints from right-of-way authorities and determine potential conflicts; attend utility coordination meetings and construction progress meetings as needed. 

Do you have? 

• Aptitude to learn quickly and adjust rapidly to developing business needs
• Excellent organizational, detail oriented, time management and multi-tasking skills
• Strong and effective technical communication skills, both verbally and written
• Ability to analyze problems and priorities and make decisions
• Ability to provide recommendations for process improvements
• Ability to be assertive and escalate with various internal departments and external teams as needed to maintain proper workflow for customer orders
• Strong problem solving and critical thinking skills
• Ability to contribute equally as an individual contributor or in a team environment
• Experience working directly with customers and possess the ability to speak with customers in a professional and empathetic manner
• Knowledge of Microsoft Office tools including Excel, Word, and Outlook  

Even Better: 

• CAD/E, MicroStation, AutoCAD or other similar design programs 
• Previous Outside Plant Construction Manager experience 
• Experience with working with city, county and/or State agencies 
• Management of Contractor experience. 

Our Benefits:  

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identify Theft, Legal, Auto & Home and Pet Insurance

About US:

Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

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