Network Technician II in Memphis, TN at Windstream

Date Posted: 11/27/2021

Job Snapshot

  • Employee Type:
  • Location:
    6625 Lenox Park Drive
    Memphis, TN
  • Job Type:
  • Experience:
    4 to 6 years
  • Date Posted:

Job Description

Job ID:21006043

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and well being of our employees, customers, partners and communities is our top priority!

What You'll Do:

  • Performs routine and non-routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment. 
  • Presents and conducts self in a professional manner; promotes positive company image to the public. 
  • Completes post installation tests for call processing functionality and AMA testing. 
  • Performs monthly routine maintenance tasks. 
  • Coordinates central office translations activities.
  • Additional Qualifications: 
  • Strong communication and customer service skills. 
  • Strong math and PC skills. 
  • Attention to detail and problem-solving skills. 
  • Demonstrated understanding of telecommunications voice and data networks and network technologies. 
  • Knowledge of computer hardware, software, components, and applications. 
  • Ability to distinguish colors in use of color-coded cable. 
  • Ability to work outside in all weather conditions. 
  • Ability to use equipment with maximum load capacity of 275 lb. 
  • Capable of working aloft, climbing, bending, pulling, reaching overhead, and lifting up to 50 lbs. 
  • Must successfully complete required safety training. 
  • Must be available to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. 
  • Required to respond to after hour call-outs. 
  • Valid driver’s license and safe driving record. 

Do You Have?: 

  • Degree in electronics, telephony, or computer technology. 
  • Certifications in applicable system platforms and equipment. 
  • Knowledge and experience in network systems including voice, data, network, transport, and video equipment. 
  • Knowledge and experience in using test equipment for trouble shooting products and services.

Our Benefits: 

  • Medical, Dental, Vision Insurance Plans 
  • Identify Theft, Legal, Auto & Home and Pet Insurance 
  • 401K Plan 
  • Health & Flexible Savings Account 
  • Life and AD&D, Spousal Life, Child Life Insurance Plans 
  • Educational Assistance Plan 

About Us: 

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Job Requirements

Minimum Requirements:

Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 4 years directly related to the job; or 6 years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.