Network Analyst I-NOC in Work From Home at Windstream

Date Posted: 8/4/2022

Job Snapshot

Job Description

Job ID:22004851

About the Role:

This Network Analyst I-NOC position is an entry level role within the NOC Change Management Team. The Change Management team is responsible for all maintenance notifications to customers throughout our footprint, which spans almost all parts of the country. Join our team and see what the future holds!

 What You’ll Do:

  • Read complex network designs

  • Associate customers to maintenance events and provide notification to them

  • Work with internal customers to help coordinate maintenance events

  • Responsible for all notification to customers surrounding maintenance events, including cancellations and reschedules

  • Track documentation

Do You Have?

  • A self-starter mindset and the ability to use own judgment/initiative to undertake activities with minimal supervision

  • Strong organizational skills

  • Ability to use and understand MetaSolv databases/designs

  • Superb written and verbal communication skills

  • Ability and desire to multitask

  • High standards of work ethic including punctuality, professionalism, and attitude

  • Ability to work independently and as part of a goal oriented team

  • Detail orientation and ability to follow procedures

  • Capability to take ownership of tasks

  • Analytical mindset

Even Better:

  • 1 + year experience with one or more of the following: optical networks, TDM networks, field experience or support center experience

  • Ability to type >40 WPM

Job Requirements

Minimum Requirements:

Associate's Degree in a technical discipline and 3-4 years technical/telephony experience with 3 years directly related to the job; or 6 years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.