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Manager-OSP Planning in Broken Arrow, OK at Windstream

Date Posted: 6/6/2019

Job Snapshot

Job Description

Job ID:19001654
Manager-Kinetic OSP Customer Planning
  • Management role that provides direction to employees concerning outside plant Pre-Sales Quotes and Sold Order activities. 
  • Primary contact for problem resolution and escalations for both Pre-Sales Quotes and Sold Orders.
  • Daily communication with customer order management, finance and sales.
  • Works on problems of diverse scope where analysis of data requires evaluation of a variety of factors.
  • Exercises Engineering/Managerial judgement in selecting methods/techniques for obtaining solutions. 
  • Responsible for providing the planning, analysis, recommendations, work guidance or deviations in support of new construction of outside plant network structures and facilities, including fiber, DSL upgrades and any new technology requirements. 
  • Construction activities may be related to new facilities or modification of existing facilities. 
  • Oversees the wireline engineering and construction projects to ensure projects are complete and within budget. 
  • Provides direction to employees according to established policies and management guidelines. 
  • Provide Daily, Weekly, Monthly KPI’s related to Pre-Sales Quotes and Sold order activities. 

Job Requirements

Education and Experience: 

College degree and 5-7 years experience with 0-2 years supervisory experience desired or 9 + years equivalent related Engineering/Technical experience with 0-2 years supervisory or a combination of education and related Engineering/Technical experience required. Desired Qualifications: Computer Systems knowledge to include CAD/E, MIROR, ASAP, DCRIS, CAMS, and CBS.

Minimum Requirements:

Requires ability to apply broad knowledge of a variety of vendor equipment; ability to apply broad knowledge of outside plant and outside plant electronics disciplines. Ability to lead a group of individual contributors in order to accomplish the goals of the department. Excellent communication, customer service and interpersonal skills. Familiarity with PC and software to include CAD and Microsoft. 

Desired Qualifications:

Ability to coordinate large numbers of diverse projects while maintaining budgetary emphasis. Ability to effectively lead and provide managerial insight and direction to a technically oriented workforce dealing with large volumes of projects driven by diverse customer needs.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.