Manager of Sales Engineering and Professional Services - Kinetic (REMOTE) in Work From Home at Windstream

Date Posted: 12/29/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    4170 Ashford Dunwoody Road Northeast
    Work From Home
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:
    12/29/2020

Job Description

Job ID:20004072

The scope of this position is to lead a team of Sales Engineers who work in partnership with the sales staff in the acquisition and growth of customers needing solution services for voice, data, networking, and security services. Driving growth in innovative high value products by leading the technical sales direction and engineering the configuration of products and services for end customer solutions. This position will be responsible for the hiring, training, performance reviews, career development, discipline and retention of the Engineers. He/she will be responsible for safety and quality in the work place.  This role will also lead Professional Services for the strategic accounts. The individual will execute methodologies, tools and templates for qualifying, developing and delivering Professional Services components of Windstream's Cloud Business. This includes the growth and management of the Professional Services business delivered directly, or with Winsdstream Partners. 

Job Responsibilities

  • Strong knowledge of voice and data telecom networks
  • Must be able to do long range planning, set goals and be comfortable reporting results to company executives.
  • Experience working for a professional services organization in a business development role
  • Experience as an internal sales overlay to the organization’s sales distribution channels
  • Proven ability to work closely with a wide range of distribution channels from partners, channel and field sales organizations involving joint client presentations (both onsite and over the phone) and opportunity pursuits.
  • Demonstrated ability to prospect, qualify, close and deliver Professional Services and consulting engagements.
  • Experience drafting scopes of work
  • Experience in collaborating with large integrators/outsourcers and strategic technology partners
  • Proven value-based selling ability; track record for closing revenue
  • Experience working with cross-functional engineering teams
  • Maintain an understanding and working knowledge of the IT Solutions Consulting industry with a specific emphasis on cloud and customer premise based solutions 
  • Computer experience required on Windows platform including proficiency with MS Word and Excel.
  • A high level of interpersonal skills required for supervision of Engineers and communicating with Senior Management, other organizations, and customers.
  • Ability to work under pressure
  • Strong oral and written communication skills required. Daily communication with customers and employees, including senior management, will be necessary.
  • Strong organizational and analytical skills necessary to manage and prioritize multiple tasks and meet critical guidelines



Job Requirements

College degree in Engineering or a related field and 5-7 years professional level experience with 0-2 years supervisory experience for roles with supervision; or 9 years professional level related Engineering/Technical experience with 0-2 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Engineering/Technical experience required.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

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