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IT Business Consultant in Little Rock, AR at Windstream

Date Posted: 12/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    4001 North Rodney Parham Road
    Little Rock, AR
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

Job ID:18003909

The IT Business Consultant will be an experienced individual with the capability to handle a diverse set of tasks targeted to utilize prior experience in telecommunications, OSS/BSS applications Line Cost Audit, Retail/Wholesale Billing and back office systems. This person will be providing subject matter expertise, analysis and act as a consultant for both the business and IT personnel to lean on for day to day operations and special projects like conversions of acquired properties.

• Provide subject matter expertise related to telecommunications within the ordering, provisioning and billing areas
• Act as a liaison between the business and IT and ensure business continuity as well as productivity by assisting where necessary
• Creates detailed system requirements’ documents including use cases, data flow diagrams, input and output designs, and data ownership

• The IT Business Consultant is the driver behind the IT Enterprise projects
• Participates in stakeholder meetings to more closely understand and match system to business need 
• Interface with other groups within and outside IT to review impact of project to those departments
• Develops various analytical reports to evaluate, implement and support projects or other issues using SQL
• Maps data sources between multiple systems
• Provide data analysis and business process review of systems during mergers and acquisitions
• Drive projects to completion utilizing best of breed practices while adhering to Windstream IT procedures
• Evaluates production and post-implementation issues through the use of metrics and detailed data analysis
• Participates in team meetings to review status of projects
• Interface with managers inside and outside of IT
• Mentors other Business Consultants/Analysts

Experience and Skill Requirements

• Advanced Oracle SQL skills (multi-table joins, stored procedures,  object management, query optimization, data modeling)
• Ability to work independently with a proven record as a self-starter

• Ability to communicate professionally within all levels of the organization

• Operationally minded with the ability to create streamlined repeatable processes

• Open to/Interested in evaluating/utilizing new technology to meet the needs of a project

Job Requirements

Minimum Requirements: 

College degree in a Technical or related field and 3-5 years professional level experience with 0-1 year supervisory experience for roles with supervision; or 7+ years professional level related Technical experience with 0-1 year supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Technical experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.


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