Inside Account Manager-SMB in Charlotte, NC at Windstream

Date Posted: 3/25/2020

Job Snapshot

  • Employee Type:
  • Location:
    1720 Galleria Boulevard
    Charlotte, NC
  • Job Type:
  • Experience:
    2 to 4 years
  • Date Posted:

Job Description

Job ID:20000428
Job Responsibilities:
  • Develops proposals and negotiates pricing within company margin guidance
  • Manages and maintains sales pipeline to generate new revenue
  • Meets or exceeds monthly sales goals and initiatives
  • Adheres to quality standards, including efficiency, customer feedback, and knowledge based metrics
  • Records all sales activities, transactions, and communications with customers
  • Understands the latest products, processes, and promotions to provide the right solution to our customers
  • Answers inbound calls and makes outbound calls to identify and engage decision-makers to close sales
  • Provides consultations and leads conference calls to facilitate sales conversations
  • Collaborate with Sales Engineer and Sales Support Team to determine appropriate solutions to meet customers’ needs.
  • Close sales and track orders through to service delivery to provide a best in class customer experience
  • Participate in Windstream Culture to build a positive, motivated, sales team!

This is currently a work from home opportunity that could possibly be moved to an in-office call center position later, at the discretion of management.



•         Broad internet connection

•         Workspace free from distractions that will allow ample room to maintain a professional work environment.

Job Requirements

Minimum Requirements:College degree or equivalent and 2-4 years professional experience or 6 years professional level equivalent related experience; or a combination of education and related professional level experience required.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.