Industry Analyst-Retail in Work From Home at Windstream

Date Posted: 11/22/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    4001 North Rodney Parham Road
    Work From Home
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:
    11/22/2020

Job Description

Job ID:20003231

Windstream provides data networking, core transport, security, unified communications and managed services to mid-market, enterprise and wholesale customers across the U.S. The company also offers broadband entertainment and security services for consumers and small and medium sized businesses primarily in rural areas in 18 states. Windstream services are delivered over multiple network platforms including a nationwide IP network, our proprietary cloud core architecture and on a local and long-haul fiber network spanning approximately 150,000 miles.

To accomplish these technological advances, Windstream employs over 11,000 exceptional employees located across 49 states. Windstream supports the work/life balance of employees by facilitating remote working arrangements for much of its workforce and maintains several large work locations in various cities including Little Rock, AR, Charlotte, NC, Greenville, SC, Rochester, NY, Hiawatha, IA, and Twinsburg, OH.


About the Role:

As a Retail Industries Analyst, you will leverage your deep knowledge of the retail and or restaurant industries along with your relationships with C-suite executives to develop and communicate Windstream’s industry point of view and thought leadership. You will continuously collaborate with the Windstream sales, marketing and product development teams to represent the needs and issues faced in the industry you advocate for. 

What You’ll Do:

  • Cultivate C-suite relationships to understand their businesses challenges, goals and environment and create and present compelling presentations that offer industry-specific technology solutions related to their company’s digital transformation.
  • Identify professional services and network technology opportunities for existing Elite and Diamond customers and prospects in retail.
  • Once opportunities are identified, coach and assist the required sales team resources as they move throughout the sales process.
  • Partner with the sales teams to provide direct deal support, industry expertise and account acquisition strategy ideas for top customers and prospects.
  • Build and communicate the business case and value proposition that support our proposals.
  • Remain current with the changing consumer industry trends and Windstream’s capabilities.
  • Act as a company spokesperson and retail domain expert with analyst firms, industry trade press, trade organizations, industry influencers and deliver high profile presentations to large scale audiences at events including industry conferences.
  • Research and understand target accounts’ business objectives as they are relevant to Windstream’s services and articulate Windstream’s capabilities.

Job Requirements

Do you have?

  • Bachelor’s degree with seven or more years of relevant work experience in a retail-based company.
  • Seven or more years of work experience selling, designing, and consulting on technical enterprise business solutions.
  • Ability to present to large audiences and answer customer questions.
  • Outstanding written and verbal communication skills.
  • Advanced proficiency with Microsoft PowerPoint, Word and Excel.
  • Experience using social media, LinkedIN and Salesforce to identify and develop sales qualified leads
  • Demonstrated ability of uncovering client business needs, proposing, selling, and consulting on large complex technical enterprise business solutions. Ideally, to c-suite buyers for IT and infrastructure solutions.
  • Exceptional problem solving and analytical skills; demonstrated ability to structure complex problems, develop hypotheses, and present well-supported solutions
  • Ability to analyze and interpret financial data.
  • Proficiency with IT governance and operations as well as leading edge technologies such as SASE, IOT and AI/ML.
  • Highly comfortable with remote and virtual working environments plus the ability to travel to customer locations, when that becomes required.

Our Benefits:  

  • Medical, Dental, Vision Insurance Plans 
  • Identify Theft, Legal, Auto & Home and Pet Insurance 
  • Paid time off (PTO)
  • Matching 401K Plan 
  • Health & Flexible Savings Account options
  • Life and AD&D, Spousal Life, Child Life Insurance Plans 
  • Educational Assistance Plan 
  • Career advancement opportunities
  • Fun & competitive work environment


EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.