HR Advisor - Remote in Little Rock, AR at Windstream

Date Posted: 7/22/2021

Job Snapshot

Job Description

Job ID:21004164

Windstream is looking for an HR Advisor to join the Human Resources Support Center team.

This position provides general HR support to employees at all levels within the organization as well as former employees and candidates in the pre-employment process.  A successful HR Advisor is highly professional, customer service centric, solves problems proactively, consistently maintains confidentiality, enjoys working as a member of team, is helpful to their internal and external customers and is accountable for his/her decisions. The HR Advisor frequently takes on other tasks and is willing to help team members as needed.

What You'll Do:

Recruiting and On-boarding Support:

  • Respond to inquiries from managers and other employees regarding the recruiting process; provide accurate guidance.
  • Create new requisitions in accordance with Windstream policy.
  • Communicate with candidates to ensure timely completion of drug screens and background checks. 
  • Use discretion to escalate concerns and/or obtain guidance.
  • Launch electronic on-boarding of candidates. Follow up as needed to ensure completion. 

Employee Relations Support: 

  • Utilize a case management tool to code and answer all incoming HR related questions. Prioritize work accordingly.
  • Escalate/redirect cases to appropriate HR groups (Benefits, Payroll, Strategic Partners) to ensure resolution.
  • Assist HRBP's in internal investigations and the corrective action process.

 HR Support:

  • Complete requested daily/weekly/monthly and ad-hoc reporting for HR leadership.
  • Provide administrative support for electronic on-boarding tool.
  • Accept other tasks as needed.   

Job Requirements

Desired Background/Skills

  • College degree and 1-3 years professional level experience, preferred.
  • 5 years professional level related experience; or an equivalent combination of education and professional level related experience, required.
  • PHR/SPHR, preferred.
  • Strong general PC skills including MS Office 
  • Able to type 55 words per minute, required.
  • Able to toggle between a PC and desk phone throughout the workday, consistently typing and using a headset, required.

Minimum Requirements: College degree and 1-3 years professional level experience; or 5 years professional level related experience; or an equivalent combination of education and professional level related experience required.



EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  398220

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