Field Install & Service Technician/$17.50 hr in Moody, AL at Windstream

Date Posted: 8/23/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    920 Park Avenue
    Moody, AL
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    8/23/2021

Job Description

Job ID:21003496

Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.

Essential Job Functions

  • Install, repair, support outside plant facilities generally used to provide residential and business services.  Support and promote products and services generally purchased and used by residential customers.  These products and services may include but are not limited to:
    • Voice Services
    • Data Services
    • Network Services
    • Transport Services
    • Video Services
  • Perform other work as business needs demand including but not limited to installation, repair, support, and promotion of products and services generally purchased and used by business customers.

Knowledge, Skills and Abilities (required)

  • Internal applicants must have satisfactory performance in all respects of current position.
  • If applicable, must successfully complete prerequisite training and testing.
  • Must be able to correctly identify all colors of a color-coded cable.
  • Must be able to effectively communicate with the public, co-workers and managers.
  • Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail and demonstrate problem-solving skills.
  • Must be available for overtime, after hours call-outs or work during non-scheduled hours.
  • Must be available to work assigned schedules, including Saturdays, Sundays and Holidays.
  • Must be capable of heavy lifting.
  • Must be capable of working with and maintaining assigned tools and equipment.
  • Must be neat in appearance, be able to write legibly, and prepare and maintain neat and accurate records.
  • Must be willing and ready to work in any assigned location and to attend schools for training, which may require over night travel as determined by the Company.
  • Must demonstrate the ability to learn and use a variety of current and future applications, test systems or information systems as they are developed.
  • Must have a minimum of 2 years of related experience/education to include customer service and/or related telephony fields.
  • Must have a working knowledge of telephony outside plant including but not limited to drops, cross-boxes, fiber systems, terminals, etc.
  • Must have a working knowledge of computers and any applicable applications.
  • Must be capable of working aloft and successfully complete all necessary safety training including “Working Aloft and Ladder Safety”.
  • Must meet weight requirements as defined in Windstream’s Safe Load Limits for Equipment and Ladders Policy.
  • Must participate in WINDSTREAM Rewards program, which includes selling and/or referring Company products and services to existing/potential customers.
  • Must reside within a reasonable distance of assigned reporting center.

Our Benefits:  

  • https://windstreambenefits.com
  • Medical, Dental, Vision Insurance Plans
  • Identify Theft, Legal, Auto & Home and Pet Insurance
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan 
  • Generous Annual Increases


About Us: 

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Job Requirements

Minimum Requirements:

High School Graduate or GED Equivalent required.



EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.  396044