Specialist Sales Operations in Rochester, NY at Windstream

Date Posted: 11/5/2019

Job Snapshot

Job Description

Job ID:19002935

WINDSTREAM ENTERPRISE

Executive Administrative Assistant

Windstream Enterprise has an immediate need for a Executive Administrative Assistant interested in working alongside fellow WE employees in building a foundation for our customers’ success. We do this by acting as Pathfinders, pursuing a daily dedication to the following behaviors:

•    We approach each situation with a responsive and highly agile style, always meeting customers on their own terms.

•     We take the time to listen, learn and acknowledge the context of a customer’s pain points.

•     We dig deeper into problems and seek new and better answers for our customers’ unique requirements.

•    We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology.

•    We deliver a direct response to our customer’s needs, focusing on technologies that set the stage for growth.

 

JOB DESCRIPTION

As a Windstream Enterprise Executive Administrate Assistant,

you will support the Senior Vice President of the Customer Advocacy organization within Enterprise Sales and be accountable for the support activities support meeting/event planning and facilitation, calendar management, new hire support, travel coordination, project management, reporting, and performance assessment. Must demonstrate professional discretion, independent judgment, strong initiative and follow-through, excellent planning skills, ability to multi-task and prioritize effectively in a very fast-paced environment and a strong commitment to organizational success.

Responsibilities:

  • Manage daily and weekly reports for forecasting, pipeline reviews and top prospect advancement
  • Establish Account Research/Profiling best practices & processes to assist the Customer Advocacy team in fully exploiting growth opportunities
  • Collaborate inter-departmentally, particularly with Sales Operations and Marketing to proactively monitor the program’s success and understand granular-level opportunities to expand further
  • Coordinate and work with Sr Vice President of Customer Advocacy for workforce planning and in identifying and assessing areas of underperformance
  • Handle other priority projects and administrative duties as assigned
  • Build, develop and grow any business relationships vital to the success of the project and/or business
  • Handle other priority projects and administrative duties as assigned

Qualifications:

  • Ability to lead through influencing project teams without direct authority and to deliver results and in some cases, change behavior to improve outcomes; Actively drive cross functional project teams, keep them focused and engaged to meet deliverables and ensure program/project success criteria are met

  • Ability to listen and gather customer/user inputs, simplifying complex topics for non-technical audiences and prepare quick pointed summaries for executives and stakeholders

  • Capable of handling and diffusing conflict defuse tension among project team

  • Ability to understand technical aspects of the assigned program/projects and elicit cooperation from a wide variety of sources, including upper management, clients and other departments

  • Strong proficiency in the Microsoft Office Suite

Job Requirements

Minimum Requirements:  

High School diploma or equivalent and 6 years’ experience with 4 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.



EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.