Director II-WE Sales in Cleveland, OH at Windstream

Date Posted: 6/10/2021

Job Snapshot

  • Employee Type:
  • Location:
    1111 Superior Avenue
    Cleveland, OH
  • Job Type:
  • Experience:
    3 to 4 years
  • Date Posted:

Job Description

Job ID:21002977

Windstream is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

Within Windstream Enterprise, we approach each new opportunity with an enthusiastic and highly agile style, yet we take the time to listen, learn and acknowledge the customer’s needs on their own terms. We uncover problems and seek solutions that create opportunities for our customers to grow. 

About the Role:

The Director of Account Development is responsible for leading a team of 5-8 Account Directors who are selling new logo prospects and developing customer targets within an assigned territory. In this role you will create and implement a business plan by setting both individual and team goals to achieve revenue growth. Together with your team, you will establish and maintain contact with key account holders while securing new accounts for Windstream.

You will provide your professional and technical advice on Windstream’s product portfolio and business applications to successfully build rapport with both your team and prospective clients to exceed customer sales and service expectations. You will consistently model your expertise for the team by conducting joint sales calls with team members, teaching them to develop profitable growth of new and existing revenue streams.

The goal of the Director Account Development is to build and support a strong team to consistently achieve above-quota performance.

What You’ll Do:

  • Manage team to ensure they contact prospective customers by cold calling, networking, lead generation, proposal submission, and customer appointments to identify new sales opportunities in your territory.
  • Ensure team responds with urgency to lead-generated information; identify and solicit new business; build and maintain a full pipeline of sales prospects to generate revenue and exceed sales targets.
  • Assist in creating account plans and strategies to win new business.
  • Build and sustain consultative relationships with senior executives; identify budget owners, stakeholders, influencers, and decision-makers to gain in-depth knowledge of client's business priorities, challenges and initiatives so you can cross-sell and up-sell to solve the customer's challenges and generate new revenue.
  • Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
  • Effectively work with the team to close business and gain buy-in to select Windstream as a partner. 
  • Develop and maintain a robust pipeline of qualified opportunities for Managed IT and Network Services into targeted prospects, focus on multi-location retail and services enterprise customers who have a high propensity to leverage Windstream Enterprise’s solution set. 
  • Demonstrate excellent written, verbal, and formal presentation skills to influence clients ranging from technical implementers through CTO/CIO levels. 
  • Coordinate the activities of an extended solution development team of sales engineers, technical subject matter experts, and product resources; work cross-functionally to deliver customer-centric solutions. 

Job Requirements

Do You Have?

  • Outstanding organization and project management skills; strong verbal, written, and formal presentation skills; proficient in MS office products to compose and present proposals.
  • Strong business, financial and technical acumen.
  • Exceptional interpersonal skills to influence the sale and diffuse potential customer problems, as well as to maintain influential relationships at all levels within the organization.
  • Strong knowledge of telecommunication products and services as well as innovative problem-solving skills.
  • Demonstrated and verifiable record of achievement in enterprise strategic account management, consultative sales, and uncovering new logo targets.
  • Experience working as a trusted advisor to decision-makers selling multi-tower solution deals and a disciplined approach selling into Right-to-Win space.
  • Working knowledge of selling IP, data, and voice network services.
  • Strong client service relationship-building skills; persuasive with the ability to analyze and solve problems, negotiate, and close deals.
  • College degree or equivalent and 10 years related professional experience with 3-4 years supervisory experience or 12 years related professional experience with 3-4 years supervisory experience; or an equivalent combination of education, related professional and supervisory experience.

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance

College degree or equivalent and 10 years related professional experience with 3-4 years supervisory experience or 12 years related professional experience with 3-4 years supervisory experience; or an equivalent combination of education, related professional and supervisory experience required.



EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.