Job Description

About the Role:

We are looking for a qualified telecommunications central office or data center technician to provide on-site support within a telecommunications service provider lab environment.  The ideal candidate has experience in installation, setup, and maintenance of routers, switches, servers, fiber-optic cables, Ethernet cables, and other equipment commonly found in telecommunications central offices and data centers.

What You'll Do:

• Provide on-site support to remote users for installation, cabling, and troubleshooting activities
• Monitor day to day performance of network equipment and servers and engage in troubleshooting problems as required
• Run hardware diagnostics and replace failed components in a timely manner
• Upgrade computer components including CPU, memory, hard drives, and Ethernet adapters
• Monitor network performance and troubleshoot network issues
• Maintain inventory and recommend purchase of supplies such as cables, rack screws, lugs, power terminals, connectors, tools, and test equipment
• Keep accurate records of installed equipment and cable termination locations
• Keep accurate work logs of work performed
• Develop effective working relationships with internal customers and external contractors (electrical, HVAC, etc)
• Stay current on telecommunications and data center trends, and advise on procurement of new equipment

Do You Have?

• 2 years’ experience with installation and management of a telecom central office or data center inside cable plant
• Experience with installation and testing of category 5 and category 6 UTP cables
• Ability to climb ladders, as well as lift materials and equipment
• Firm knowledge of proper tool usage and safety including but not limited to battery operated drills, band saws, cable cutters, wrenches, screwdrivers, bit-drivers, cutters, and crimpers
• Effective oral and written communication skills
• Ability to solve technical problems
• Ability to show initiative, and to work individually or as part of a team
• Ability to work in a noisy data center environment
• Ability to handle multiple tasks concurrently, and prioritize effectively in a potentially stressful environment

Even Better:

• Bachelor’s degree in telecommunications, computer engineering, electrical engineering, or information technology
• 5 years’ experience with installation and management of a telecom central office or data center inside cable plant
• Experience in data communication system analysis, troubleshooting, and repair
• Experience in working with -48VDC power plant and power distribution infrastructure
• Knowledge of the theory and application of data networking protocols such as Ethernet, IPv4, and IPv6
• Experience with installation and testing of inside-plant fiber optic cables, including single-mode, multi-mode, simplex, duplex, and multi-fiber optical cables
• Understanding of telecommunications industry or knowledge of one or more engineering disciplines
• Knowledge of accepted engineering practices, computer software, analytical skills including the ability to prioritize projects

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

About US:

Windstream Holdings, is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

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