Job Description

Who We Are:

Windstream Enterprise is an organization dedicated to combining outstanding services with exceptional customer experiences. Our leaders are dedicated to exceeding expectations, building an open collaborative culture, and attracting and developing a team of equally focused people—keeping our WE will Commitment to customers and investors.

About the Role:

The Client Development Manager works alongside fellow WE employees and third-party channel partners  - Channel  agents and subagents to build the foundation for our customers' and partners’ success. We are dedicated to approaching each situation with a responsive and highly agile style, always meeting customers on their own terms. We take the time to listen, learn and acknowledge the context of a customer's pain points. We dig deeper into problems and seek new and better answers for our customers' unique requirements. We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology. We deliver a direct response to our customer's needs, focusing on technologies that set the stage for growth.

What You’ll Do:

• Proactively reach out to a base of established Windstream Enterprise clients to build and maintain relationships while enhancing our customer's businesses with our cutting-edge technology solutions.
• Develop and foster relationships with decision makers, third party partners and/or IT vendors with the goal of becoming the go-to resource for communications solutions.
• Work with Sales partner to upsell communication solutions to decision makers within a designated customer base.
• Leverage your expertise in a consultative sales approach as you design a customized communication solution for your clients.
• Develop proposals and negotiate pricing within company margins.
• Manage and maintain a pipeline to meet or exceed monthly renewal and conversion goals and initiatives.
• Adhere to quality standards, including efficiency, customer feedback, and knowledge-based metrics.
• Record all activities, transactions, and communications with customers.
• Understand the latest products, processes, and promotions to provide the right solution to our clients.
• Make outbound calls to identify and engage decision-makers and close sales. • Collaborate with Sales Engineering and Sales Support teams to determine appropriate solutions to meet client needs.
• Close sales and track orders through to service delivery to provide a best-in-class customer experience.
•  Participate in Windstream Enterprise culture to build a positive, motivated, sales team.

Do You Have? 

• College degree or equivalent and 2-5 years professional level job related experience (inside or direct sales experience); or 6 years professional level equivalent related experience; or a combination of education and related professional level experience

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, and Veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture.  Employment at Windstream is subject to post offer, pre-employment drug testing.  

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