Business Systems Tech I/II in Philadelphia, PA at Windstream

Date Posted: 8/6/2022

Job Snapshot

Job Description

Job ID:22004174

What You’ll Do: 

As a business systems technician you will install, repair, support, maintain and promote Windstream products and services used by small, medium, and large businesses and residential customers.  

The products, services, and equipment you will work with provide voice, data, video, network, and transport services to customers.  

Do You Have: 

Ability to correctly identify all colors of a color-coded cable, work aloft, work with and maintain assigned tools and equipment, lift at least 50 pounds, and meet the weight requirements as defined in Windstream's Safe Load Limits for Equipment and Ladders Policy.   

Strong communication skills, the ability to professionally interact with the public, customers, co-workers, and managers and maintain a neat appearance.  

Ability to multi-task, write legibly, prepare, and maintain accurate records, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills. 

Available to work an assigned schedule including weekends and holidays, overtime, after hours callouts and during non-scheduled hours. As well as work in any assigned location. *Must reside within a reasonable distance of assigned reporting center* 

Ability to complete on the job training and testing and to attend schools for training, which may require overnight travel. 

Even Better: 

Working knowledge of telephony outside plant including drops, cross-boxes, fiber systems, terminals, etc.  

A working knowledge of computers and applications. 

Experience selling products and services to existing or potential customers. 

Our Benefits:  

  • 401K Plan  
  • Health & Flexible Savings Account  
  • Life and AD&D, Spousal Life, Child Life Insurance Plans  
  • Educational Assistance Plan  

  About Us:  

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Associate Degree in a technical discipline and 3-4 years technical/telephony experience with 2+ years directly related to the job; or 6+ years of directly related telephony experience or an equivalent combination of education and directly related telephony experience required.

EEO Statement

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to consider qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Job Requirements

Minimum Requirements:Associate Degree in a technical discipline and 3-4 years technical/telephony experience with 2 years directly related to the job; or 6 years of directly related telephony experience or an equivalent combination of education and directly related telephony experience required. This is a safety sensitive position.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.